Gebr. Heinemann has over 300 Duty Free and Travel Value stores across 78 airports in 28 countries. The company also has licensed brand and concept shops, cruise liner stores and outlets at border crossings. To service such a wide variety of locations, Heinemann needed a state-of-the-art, automated warehouse that could provide a full service for timely delivery to duty free shops in Central and Southern Europe. Fast access to all items was essential to achieving the high availability standards that Heinemann strives for. Following the goods-to-person picking principle, the processes in the new distribution center are efficiently designed and transparently controlled.